Skip to main content

Returning to schools communications

Norfolk County Council’s communications team has produced a range of helpful resources to support you in communicating with parents

  1. Short form and long form messages for primary schools

    A range of short messages suitable for social media and other apps and forums plus a range of longer copy suitable for websites or school newsletters. These can be matched with these images.

  2. Short form and long form messages for secondary schools and colleges

    A range of short messages with suggested accompanying images suitable for social media and other apps and forums plus a range of longer copy suitable for websites or school newsletters. These can be matched with these images.

  3. Posters, postcards and graphics

    Colourful and professionally designed graphics suitable for use in emails, school newsletters or apps or printing out and using in classrooms:



  4. Video and gif

  5. Symptom checker and guide

    A simple symptom check and flow chart to help parents understand what actions to take if their child has any coronavirus symptoms. There’s also a guide to show for schools and parents.

  6. Resources in development due to be available shortly

    • Animation for secondary school and college students on home testing, face coverings and more.
    • Social media graphics – get back to school with your mates and further messaging on wearing face coverings.


    • Poster and e-postcard: Our school is minimising the risk of Covid, please follow guidelines outside school
    • Handy symptom checker guide
    • Quick guide for schools and parents on Coronavirus absence


    • Poster and e-postcards: You can spread Coronavirus without getting sick – prevention behaviours
  7. Web pages

    Parents can be directed to the page on the Norfolk County Council website for detailed information and guidance.

    Schools – resources will be uploaded onto this page on the Norfolk Schools website.

  8. Additional resources

    Norfolk Family Learning has teamed up with Norwich City Community Sports Foundation to develop a new free education programme called Tackle Learning. The free online programme offers guidance and advice to parents of primary school children, with an emphasis on how they can support their child(ren)’s learning. The first unit on Returning to School can be completed here. It takes around 25 minutes to complete. It contains tips and activities to help support your child(ren) with their return to primary school.

    Just One Norfolk has recently updated the range of resources and support available on the website to assist families when children are anxious about returning to school. You can find these here Return To School (

    Letter to parents from Norfolk County Council with information about a new national scheme which will enable households with a school-age child to access regular asymptomatic Covid-19 testing