Leadership & Management / Organisation for Wraparound Provision

Business Bites Training - 4 courses

Business Bites 1 - Planning for Success

This Business Bites course is the first of a set of four training videos designed to be accessed in your own time. 

Please note: To get the most out of the four Business Bites courses it is advised that you access them in order, starting with Business Bites 1 - Planning for Success.

This training is a video of approx. 30 mins in duration and will cover:

• Understanding the need for a plan
• Introducing the Business Model Canvas (BMC)
• The steps to creating your plan
• Involving the whole team in the process

You will be encouraged to think about:

• Looking back - celebrating reflecting and learning
• Being in the present - observing, monitoring, learning
• Looking forward - looking after customers, looking after the business, planning and growing

At the end of the video, you will be required to complete a short quiz to assess your learning and to provide feedback via an evaluation form. A certificate will then be issued.

Training provider: We Can Do Business

Target audience: Childminders, Early years setting managers, Out of school settings

Cost: £ Fully funded

Click here to book using code BB01A and a link to the video and any supporting resources will be emailed to you.

Business Bites 2 - Customer-Focused Marketing

This Business Bites course is the second of a set of four training videos designed to be accessed in your own time. 

Please note: To get the most out of the four Business Bites courses it is advised that you access them in order, starting with Business Bites 1 - Planning for Success.

This training is a video of approx. 30 mins in duration and will cover:

• What is Customer-Focused Marketing and why is it important?
• What does Customer-Focused Marketing look like? - Three key elements
• Employee advocates and activating your team
• Dealing with customer concerns and measuring customer satisfaction
• What does excellent customer service look like?
• The importance of customer stories

At the end of the video, you will be required to complete a short quiz to assess your learning and to provide feedback via an evaluation form. A certificate will then be issued.

Training provider: We Can Do Business

Target audience: Childminders, Early years setting managers, Out of school settings

Cost: £ Fully funded

Click here to book using code BB02A and a link to the video and any supporting resources will be emailed to you.

Business Bites 3 - How to promote your business

This Business Bites course is the third of a set of four training videos designed to be accessed in your own time. 

Please note: To get the most out of the four Business Bites courses it is advised that you access them in order, starting with Business Bites 1 - Planning for Success.

This training is a video of approx. 30 mins in duration and will cover:

• Business promotion online
• The importance of a website to a successful and sustainable business
• Why social media?
• Setting up your profile and planning your content
• Building and growing your community on social media
• What are brand assets and why are they important?

At the end of the video, you will be required to complete a short quiz to assess your learning and to provide feedback via an evaluation form. A certificate will then be issued.

Training provider: We Can Do Business

Target audience: Childminders, Early years setting managers, Out of school settings

Cost: £ Fully funded

Click here to book using code BB03A and a link to the video and any supporting resources will be emailed to you.

Business Bites 4 - Budget. What budget?

This Business Bites course is the fourth of a set of four training videos designed to be accessed in your own time. 

Please note: To get the most out of the four Business Bites courses it is advised that you access them in order, starting with Business Bites 1 - Planning for Success.

This training is a video of approx. 30 mins in duration and will cover:

• What is a budget and how is it different from cash flow?
• Why we don't budget and why we should
• Your budget in more detail - the steps to good budgeting
• Balancing the books and knowing your breakeven
• Credit control - healthy cash flow and reserves
• Making finances part of everyday conversations

At the end of the video, you will be required to complete a short quiz to assess your learning and to provide feedback via an evaluation form. A certificate will then be issued.

Training provider: We Can Do Business

Target audience: Childminders, Early years setting managers, Out of school settings

Cost: £ Fully funded

Click here to book using code BB04A and a link to the video and any supporting resources will be emailed to you.

Preparing for and Managing Critical Incidents

What is a critical incident?

An event or events, usually sudden, which involve the experience of significant personal distress to a level which potentially overwhelms normal responses, procedures, and coping strategies and which is likely to have emotional and organisational consequences.

These will be 2 bite-sized, interactive workshop sessions in which you will learn how to prepare for and feel confident about managing a Critical Incident in your setting​.

There will be the opportunity to respond and reflect on actions you may need to take in ensuring that you and your setting are as prepared as possible for a critical incident.

Attendance at both of the hour-long sessions is essential.

Delegates need to access a microphone and camera during the course; therefore, it is recommended that the training is undertaken on a computer/laptop.

Training provider: Educational Psychology Support Service Critical Incident Leads and Early Years and Childcare

Target audience: Childminders, Early years group settings, Out of school settings, School nurseries and Reception classes

Cost: £ Fully funded

Click here to book, using the above codes