Early Years and Childcare Training Autumn 2020
The brochures below include early years and childcare courses taking place during autumn 2020. All training will be delivered online whilst face to face courses are on hold due to the coronavirus pandemic. Further dates and titles will be added to these brochures throughout the term..
If you would like to be kept up to date with future training opportunities and early years developments, you can subscribe to our email newsletter service. To opt in please send an email to email@example.com requesting to be added to the mailing list. Your details will be processed in accordance with the GDPR and Norfolk County Council's data and privacy policies which you can link to at the bottom of this page.
Family Support Process (FSP) Training
Family Support Process training can be found in the Early Help section.
Frequently asked questions
How do I pay for training?
If there is a charge for your course, your setting will be invoiced once the training has taken place. You must pay promptly to avoid your future training applications being affected. Invoices not paid within the NCC payment terms will be recouped from your early years funding payment (if you are registered to provide funded early years care and education).
What happens after I've applied?
We will always email you regarding your training application. If you fail to receive any communication from us prior to the training you will need to contact us to check on the status of your application, in order to avoid any unnecessary non-attendance fees. It is the responsibility of the setting to check on the progress of applications if you fail to hear anything from us.
What should I do if I cannot attend a course?
If you are unable to attend a course you must email your name, setting and details of the course you're cancelling your place on to firstname.lastname@example.org
You will receive an email response with a cancellation code which you must keep should you need to dispute any non-attendance fees issued.
We do not accept cancellations by phone.
Cancellation and Non-Attendance Charges:
- Cancelled place more than 24 hours' notice - No charge
- Cancelled place less than 24 hours' notice - Cost of the place
- No notice, didn't turn up or didn't fully complete a course with advertised costs - £100
- No notice, didn't turn up or didn't fully complete a funded course/briefing/network - £30 (Admin fee)
If you did not find what you were looking for please contact the Early Years Learning Team by email email@example.com, alternatively call 01603 222300