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Inclusion and SEND team

The Inclusion and SEND Team supports mainstream settings with training, advice and guidance on Inclusion and SEND provision.

If you have a pupil at imminent risk of permanent exclusion, please contact our helpline:

01603 307736. Mon-Thurs 9am-4.30pm | Fri 9am-4.30pm

For all other cases, please make a referral to the Inclusion and SEND team, by completing this referral form.

Within term-time, referrals will be reviewed the following working day and you will receive a response within 3 working days.

This form should be completed by a professional. If you are a parent seeking advice, please contact Norfolk SENDIASS: Norfolk SENDIASS home page

If your query relates to training, please email the training mailbox:

If your query relates to Element 3 funding, please email the Element 3 funding mailbox:

Inclusion and SEND Teams

Early Intervention and Prevention:

  • Social, Emotional and Mental Health
  • Norfolk Steps
  • Gypsy, Roma and Traveller (GRT)
  • English as an additional language (EAL)/ Ethnically Diverse Communities
  • Relationships, Sex and Health Education (RSHE)
  • Anti-prejudice and Anti-bullying
  • School of Sanctuary

Learning and SEND:

  • High quality teaching, advice and support - SEND Advisers
  • Element 3 funding (please use the Element 3 funding mailbox:

SEMH and Transitions:

  • Support for schools regarding individual pupils with behaviours that challenge putting them at risk of exclusion - inclusion advisers

If you require specific support regarding the following, please use the contacts provided below:

  • Safeguarding queries: Report a concern - Safeguarding - Norfolk County Council
  • Urgent mental health support: 24/7 immediate advice, support and signposting for people with mental health difficulties in Norfolk and Suffolk. Phone: 111 and select option 2 First Response helpline. | Norfolk and Suffolk NHS (
  • Attendance: The NCC Attendance Team can be contacted via email at or via the attendance duty line on 01603 223681
  • Harmful Sexual Behaviours: Consultations can be requested by emailing with a brief summary of what the consultation is for
  • Special school consultations / placements: Contact the EHCP team on 01603 679183
  • Processes around exclusions: Contact the NCC exclusions team on 01603 303333
  • Mental health Visit Just One Norfolk: Emotional Health - Just One Norfolk
  • Mild to moderate mental health referrals: Support for Mild to Moderate Mental Health Needs (
  • Specific health needs: Visit Just One Norfolk and search for the need: Health Advice & Support for Children - Just One Norfolk or call Just One Number 0300 300 0123

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