Resources to improve website support to families

Webpage support for families is crucial in today's digital age. It provides easy access to valuable resources, such as parenting tips, educational materials, and mental health support. These online platforms can offer guidance on various family-related issues, from managing finances to dealing with emotional challenges. Additionally, they create a sense of community by connecting families with similar experiences, fostering mutual support and understanding. Overall, webpage support empowers families to navigate life's complexities more effectively, enhances their overall well-being so they can support their children to flourish.

On this page you can take easy actions to improve your own webpage support to families:

Learn from an illustrative case study of the Norfolk schools we have worked with:
Download some proforma webpage content to contextualise and help you update your own webpage support to families.
Download and adapt an internal staff briefing to advise of the updated webpage content and encourage signposting for families.

Download and adapt communication to families to advise of the updated webpage content, encourage their use and feedback via the family feedback survey on updated webpage content

that you can download and adapt.
Review feedback and improve

Case Study: Sprowston Community Academy's Webpage Support for Families

Sprowston Community Academy in Norwich has developed a comprehensive online platform to support families, ensuring they have access to essential resources and information to help their children thrive.

Click here to read the case study

Proforma webpage content

This webpage has a wealth of resources designed to support you and your children to flourish. Whether you're looking for educational materials, wellbeing tips, or community programs, our goal is to help your family thrive. Explore our content to discover the tools and guidance you need to ensure your child's success and happiness. We're here to support you every step of the way.

These school life resources are specifically designed to help you and your children with school life and include everything from starting school, supporting with school routines and exam stress.

What's available online and in Norfolk?

Family Hubs provide help and support for all aspects of your parenting journey. You can access support online and in person.

Family Hubs bring together a range of existing services, so you are able to access the advice and support you need, when you need it. They are for families with babies, children and young people from conception until they reach the age of 19, or up to 25 for young people with special educational needs and/or disabilities. Family Hubs provide a place for you to access advice on how to take care of your child and ensure they are safe and healthy throughout their childhood and as they grow and develop.

Flourishing Families!Just One Norfolk has created a Flourishing Families Tool. This has been designed for families who might want a little extra help meeting their child's needs. All you have to do is answer the questions using the tool and you will get some advice and guidance. The answers you select are anonymous and not shared with anyone! The tool can be found here.

What's available locally to me?

In the community: Find out more about what's available locally in your own community here.

From school: As a school we offer lots of support to families too! Find out more here.

Within my own family: All families have ups and downs. When times are tough asking for help from family and friends is an important way of looking after your children and yourself. Sometimes this support comes from specialist services and the professionals and volunteers who work for them. This can be important but in the long run we know that most of us get the best support from the people who care about us most; our friends, families and the community we live in. This is our Family Network. Family Networking is about the strengths and resources in your network of family and friends. This means involving the people who know and care about you and your children best, when you need help in family life. Relationships are all about give and take, it might be you who needs a bit of extra help right now. Further down the line it might be you who is offering support to another person in your network.

Internal staff briefing

We are excited to announce that our school webpage now features a new, updated section designed to help you signpost families to the right support at the right time. This section includes a wealth of county-wide and local information, ensuring that families have access to the resources they need to better support themselves and their children. We encourage you to review the contents so you are familiar with what is available and can effectively guide families to these resources. We welcome any reflections and feedback from both you and the families you assist.

Communication to families

Our school webpage has a new section to help you find support. It has information from across our county and local school area. Please look at this new section to see what is available. You can find the information here: insert. We would love to hear your thoughts and feedback. Please take the time to fill in our short survey here: insert.

Family Feedback Survey on Updated Webpage Content

How easy is it to navigate the updated webpage?

Very easy
Somewhat easy
Neutral
Somewhat difficult
Very difficult

How helpful do you find the information provided on local support and opportunities for families and children?

Very helpful
Somewhat helpful
Neutral
Somewhat unhelpful
Very unhelpful

What specific types of support or opportunities are most important to your family?

Parenting tips
Educational resources
Mental health support
Financial assistance
Community events
Other (please specify)

Do you feel more connected to local resources and community through the updated webpage?

Yes, definitely
Yes, somewhat
Neutral
No, not really
No, not at all

What improvements or additional features would you like to see on the webpage?