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Top tips

Language: Using plain English helps make sure everyone can understand the issues and feel confident responding, especially those who aren't familiar with technical terms or policy language. Avoid the use of acronyms without explaining them first.

Not being clear on the purpose: Clearly set out what's up for discussion and what isn't. Be transparent about how responses will be used.

Asking leading questions: Use neutral, open-ended questions to gather genuine views.

Rushing the consultation process: Be mindful that short timescales that don't give people enough time to respond. Plan ahead. Allow enough time for people to hear about the consultation, reflect, and respond.

Demonstrates Objectivity: Acknowledging counterarguments shows you've approached the issue fairly and critically, rather than pushing a one-sided agenda.

Supports Informed Decision-Making: A well-balanced proposal helps others weigh the pros and cons and understand the trade-offs involved, which is key to making sound, accountable decisions.

Focusing too much on quantity over quality: Consider both the volume and the insight offered

 

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