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Children missing education

Contact the CME Team

The Children Missing Education Team are based at the County Hall, Norwich.

  • Phone: 01603 307716
  • Email: cme@norfolk.gov.uk
  • Postal address: County Hall, Martineau Lane, Norwich, Norfolk, NR1 2DH 
  • AnyComms is available for schools to securely share documents with the team.

Please contact this telephone number and mailbox for all possible pupil missing education consultations, referrals, enquires and submission of on roll notifications.

The CME line operates during term time Monday-Thursday 9am - 5pm and Friday 9am - 4pm.

CME Team member contacts

Shelley Horne - Senior Children Missing Education, Education Quality Assurance and Intervention Service

Shelley manages the Children Missing Education team and is responsible for CME data, awareness raising and ensuring that Norfolk County Council discharges its duties in relation to children missing from education.

Alison Higgins - Children Missing Education Officer, Education Quality Assurance and Intervention Service

Alison offers advice and guidance to schools on pupil registration regulations and undertakes possible pupil missing education referrals and casework to locate missing children referred to the team.

Dawn Craddock - Children Missing Education Officer, Education Quality Assurance and Intervention Service

Dawn offers advice and guidance to schools on pupil registration regulations and undertakes possible pupil missing education referrals and casework to locate missing children referred to the team.

Amanda Jackson - Children Missing Education Officer, Education Quality Assurance and Intervention Service

Amanda offers advice and guidance to schools on pupil registration regulations and undertakes possible pupil missing education referrals and casework to locate missing children referred to the team.

David Cuffley - Children Missing Education Business Support Officer, Education Quality Assurance and Intervention Service

David manages the team mailbox and processes all team emails.