The Critical incident team are a team that provides emotional support, practical advice and containment to promote the well-being of the school community in times of crises, and to empower everyone in building resilience. We use evidence-based approaches to offer a quick response in a compassionate and empathic manner, helping schools to recover using the five key principles of safe, calm, connected, in control and hopeful.
Our approach is guided by compassion, empathy and a rapid response, tailored to the needs of each setting.
