Improved access to mental health pathways

Partners have been working together to build a single place for all requests for advice and support for children and young people's mental health.

The Just One Number (JON) service now includes a team of expert mental health clinicians who will review each mental health request for support. They will provide advice and support tailored to the child or young person's needs, and if further support is required, they will forward the request to most suitable provider across our system who can deliver a variety of evidence-based interventions. They will also let you, and the young person, or their family know the outcome.

If you are a professional worried the mental health support you're currently giving a child or young person isn't meeting their needs, you can now make a request for support at www.justonenorfolk.nhs.uk/mhsupport. Parents and carers can use the same link. We encourage requests by the child's parent or carer, or a young person themselves as we know this provides best opportunity to understand need and impact on daily life.

If you are working with a young person who would like to make their own request for mental health support, they can do this at www.fyinorfolk.nhs.uk/mhsupport.

This is one of many steps the system is taking to transform the mental health support available for children and young people across Norfolk and Waveney. Working together, we can continue to build a system that empowers children and young people to flourish.